Has your organization faced one or more of these scenarios?

• The same problem has been happening for a while, but it didn’t hit your radar before – no one caught it or thought it was important enough to report.

• When you try to address a problem, there are differences of opinion about what caused it, and what will solve it.

• People blame “the design,” asserting that a redesign will solve the problem. Even after redesigns, there are still problems.

 

You need to perform a deep dive Root Cause Analysis – RCA to identify the causes on these nonconformity (incidents, issues, defects) to truly eliminate these problems once and for ever.  I am not talking about brainstorming, fishbone, 5Why like deep dive, I am talking about a methodology driven that truly helps you determine the Root Causes.
Go to www.epsrca.com/Effective-Problem-Solving

Recurring problems? Contain and correct …then don’t forget, analyze and prevent!

 Some problems are probably worth just correcting with a quick fix. For instance, if a seal goes out and it only costs $20, then just correct and track and trend. On the other hand, if hundreds fail, then the situation is probably worth analyzing. Problems that hurt your organization the most – in the form of repair, replace or rework costs, downtime, lost revenue, penalties or fines – these must be the top priority for formal corrective action.

 

Unless your approach includes implementing and verifying correction, containment, and more importantly corrective and preventive action, you will not prevent problems from recurring. And unless your approach is grounded in thorough root cause analysis like Apollo RCA™, you will not be ready and able to successfully complete the necessary steps that truly reduce risk, prevent recurrence and eliminate repeat issues.

Go to:  www.epsrca.com

Introducing EPS - Effective Problem Solving

Welcome to our blog offering nuggets of knowledge and tricks of the trade to help your company with Effective Problem Solving.  Here is a little more about our company and the authors of the blog.

 

About EPS:  EPS provides Training, Investigation and Consulting services centered on Apollo RCA™ to organizations and functions ranging from government to private to corporate.  EPS addresses industrial and non-industrial issues alike, regardless of the product or service being offered.

 

About EPS Staff:  With 50 years of combined experience in addressing complex industrial and non-industrial issues alike, EPS principals Dennis B. Rygaard and Fadi E. Rahal are premier experts in applications of the Apollo RCA™ methodology of Effective Problem Solving.  Our investigative, consultative and training services on behalf of global leaders and Fortune 500 companies (like Dow Chemical and GE) have produced millions of dollars in cost savings and significant increases in productivity, efficiency and personal safety.   Our proven team does not just teach theory.  We handle the most challenging and delicate investigations of any kind, delivering world-class service in a timely, effective manner.  With our comprehensive focus, we concentrate on eliminating the high risk causes while maintaining balance around “Human and Organization Performance”, “Quality Management Systems”, Technical Regulations and Standards , legal challenges, as well as media and community pressures associated with significant events.

 

About Apollo RCA™:  A Apollonian Publications, LLC is the owner of Apollo Root Cause Analysis™ and RealityCharting® software.  Apollo RCA™ is a powerful methodology to help you become one of the best problem-solver on the face of the planet.

 

About RealityCharting®:  A Version 6.0 has been released.  If you have been trained in the past on Apollo RCA™ methodology and have received or currently own an older version of RealityCharting, you are entitled to a free upgrade to Version 6.0.  Contact us to ensure you get your free copy.

 

Looking forward to supporting you and your organization, or hopefully we will see you in one of our session.  Please visit our website www.epsrca.com to learn about our training and investigation offerings, or contact us for any of your Continuous Improvement – RCA training and investigation needs in 2012.