Has your organization faced one or more of these scenarios?

• The same problem has been happening for a while, but it didn’t hit your radar before – no one caught it or thought it was important enough to report.

• When you try to address a problem, there are differences of opinion about what caused it, and what will solve it.

• People blame “the design,” asserting that a redesign will solve the problem. Even after redesigns, there are still problems.

 

You need to perform a deep dive Root Cause Analysis – RCA to identify the causes on these nonconformity (incidents, issues, defects) to truly eliminate these problems once and for ever.  I am not talking about brainstorming, fishbone, 5Why like deep dive, I am talking about a methodology driven that truly helps you determine the Root Causes.
Go to www.epsrca.com/Effective-Problem-Solving